Terms and Conditions

Hill View House, B & B Accommodation in Dartmouth

Deposit
50% for a stay of one night.
1 nights tariff for stays of 2 nights or more.

Paymentof your deposit can be made in the following ways:-

By telephone with a credit/debit card followed by your written confirmation within 7 days, or
following your telephone enquiry/booking written confirmation within 7 days together with your cheque or credit/debit card details.

On receipt of your written confirmation a Hill View House confirmation pack will be sent to you.

Balance of Payment
On departure we will be pleased to receive the balance of payment by the following methods:-

Cash
Cheque (supported by a valid cheque card to the guaranteed amount).
Sterling Travellers Cheques
Euros €
Credit Card/Debit

Cancellations
A full refund of the deposit (50% for a stay of one night/ 1 nights tariff for a stay of two nights or more) will be made for allcancellationsreceived more than 21 days before the intended date ofarrival.However, a full refund of the deposit (less a 10% administration charge) will only be made for cancellations receivedless than 21 days (irrespective of the cancellation reason) prior to the intended date of arrival, or failure to turn up, if the room is subsequently fully relet.

HillView House will claim damages for all actual losses incurred asaresult of any amendments to the booking made less than 21 days (irrespective of the reason) prior to the intended date of arrival, and curtailment (when a guest cuts their stay short).

Where Hill View House has accepted a telephone booking(s) made by a credit/debit card, the credit/debit card account belonging to the individual responsible for making the booking(s) will be charged with any appropriate cancellation charges/damages.

In the event of Hill View House having to cancel your booking, all reasonable efforts will be made to find you alternative comparable accommodation, and any deposit paid by you will be fully refunded.

Arrival
You are welcome to arrive at Hill View House anytime between 4.00pm and 8.00pm. However, we would be grateful if you would notify us in advance if your expected time of arrival is likely to be outside these hours.

Departure
Please arrange to vacate your room by 10.30am on the day of departure.